TERMS & CONDITIONS

Effective Date: 2026 March 26th
Website: glimmerport.com
Contact Email: info@glimmerport.com

1. Company Information

This website is operated under the brand Glimmerport, associated with:

Dongguan Nancheng Xingluogang Business Studio
Registered in Guangdong Province, People’s Republic of China.

All services, communications, and transactions are conducted in accordance with applicable laws of China.

2. Scope & Acceptance of Terms

By accessing, registering, or using this website, you agree to be bound by these Terms & Conditions.

  • This website is intended for business customers only (B2B use)
  • By registering an account, you confirm that you are acting on behalf of a business entity
  • If you do not agree with these terms, you must not use this website

We reserve the right to refuse service to any user at our discretion.

3. Account Registration & Responsibility

To use core features of the website, you must create an account.

You agree to:

  • Provide accurate and complete business information
  • Maintain and update your account details
  • Keep login credentials secure
  • Be fully responsible for all activities under your account

We reserve the right to:

  • Suspend or terminate accounts providing false or misleading information
  • Restrict access without prior notice if misuse is suspected

4. Product Information

We supply:

  • Window films
  • Acrylic materials
  • Custom-made products

4.1 Product Presentation

  • Product descriptions, images, and specifications are for reference only
  • Minor variations may occur due to manufacturing, materials, or display differences

4.2 Availability

  • Product availability is subject to change without notice
  • We reserve the right to discontinue products at any time

5. Custom Orders

Custom products include but are not limited to:

  • Custom sizes
  • Custom patterns or designs
  • Special material requirements

Important Conditions

  • Customization is handled outside the website via direct communication
  • Final specifications must be confirmed in writing before production
  • Once confirmed, custom orders:
    • Cannot be cancelled
    • Cannot be refunded
    • Cannot be modified

Customers are responsible for ensuring all specifications are correct before approval.

6. Samples

  • Samples may be available upon request
  • Sample costs, shipping, and payment terms are handled separately
  • Samples are for reference purposes only and may not fully represent bulk production

7. Pricing & Quotations

7.1 No Public Pricing

  • Prices are not displayed on the website
  • All products require a quote request submission

7.2 Quotation Validity

  • Quotations are provided based on current material, labor, and shipping conditions
  • Unless otherwise stated, quotations are valid for a limited period
  • Prices may change due to:
    • Raw material fluctuations
    • Exchange rate changes
    • Shipping cost adjustments

8. Order Process

All orders follow a manual confirmation process:

  1. Customer submits a quote request
  2. We review specifications and requirements
  3. A quotation or proforma invoice is issued
  4. Customer confirms acceptance
  5. Payment arrangement is completed
  6. Production and shipment begin

Key Notes

  • Orders are not binding until confirmed in writing
  • We reserve the right to reject or revise any request

9. Payment Terms

  • All payments are conducted outside the website
  • Accepted methods include:
    • Bank Transfer (T/T)
    • PayPal

Additional Conditions

  • Payments are intended for business transactions (B2B)
  • Bank charges, intermediary fees, and currency conversion costs are the responsibility of the customer
  • Orders will not proceed until payment terms are satisfied

10. Shipping & Delivery

10.1 Shipping Origin

All products are shipped from China.

10.2 Delivery Scope

  • International shipping is available
  • Certain regions may be restricted due to regulatory or logistical limitations

10.3 Shipping Costs

  • Shipping fees are not included unless clearly stated
  • Final costs are confirmed during quotation

10.4 Delivery Time

  • Delivery timelines are estimates only
  • Delays may occur due to:
    • Customs clearance
    • Logistics disruptions
    • External factors beyond our control

We are not liable for delays caused by third-party carriers.

11. Returns, Refunds & Cancellations

11.1 Custom Products

  • Non-refundable
  • Non-cancellable
  • Non-returnable

11.2 Standard Products

  • Returns are not accepted

11.3 After-Sales Claims

  • Any issues must be reported within 14 days of delivery
  • Claims must include:
    • Order reference
    • Description of the issue
    • Supporting photos or evidence

Late claims may be rejected.

12. Product Use & Installation Disclaimer

Customers acknowledge that:

  • Installation methods may affect final results
  • Professional installation may be required for optimal performance
  • Improper installation may cause damage or reduced performance

We are not responsible for:

  • Installation errors
  • Misuse of products
  • Damage caused after delivery

13. Tolerances & Variations

Due to manufacturing and material characteristics:

  • Slight color differences may occur
  • Minor size tolerances are expected
  • Pattern alignment and finish may vary

These are not considered defects.

14. Intellectual Property

All content on this website, including but not limited to:

  • Images
  • Product designs
  • Text and descriptions

is protected or used under applicable rights.

Restrictions

  • No reproduction, distribution, or commercial use without written permission
  • Unauthorized use may result in legal action

15. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages
  • Total liability is limited to the value of the confirmed order

16. Force Majeure

We are not responsible for failure or delay in performance due to events beyond our control, including but not limited to:

  • Natural disasters
  • War or political instability
  • Government restrictions
  • Supply chain disruptions

17. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the People’s Republic of China.

Any disputes shall be resolved through:

  • Friendly negotiation first
  • If unresolved, submission to a competent court in China

18. Amendments

We reserve the right to update these Terms & Conditions at any time.

  • Changes take effect immediately upon posting
  • Continued use of the website constitutes acceptance

19. Contact Information

For inquiries regarding these Terms & Conditions:

Email: info@glimmerport.com

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